Help Document

Overview

What is KIOXIA eUP SYSTEM

This is a system for users themselves to change passwords, reset passwords, and unlock accounts for user accounts used by companies outside of KIOXIA Corporation to obtain and use information within KIOXIA Corporation.

KIOXIA eUP SYSTEM Function Overview

  • Change Password: Ability to change account password.
  • Password reset: A function to set a new password when the account password is unknown.
  • unlock account: Ability to unlock your account when it is locked.
  • Recommended OS

    OS bit
    Windows 8 (8.1) 64bit
    Windows 10 64bit
    Windows 11 64bit

    Recommended browser

    browser version
    Microsoft Edge(Chromium version) -
    Firefox 40.0 or higher
    Google Chrome 45.0 or higher